Help & contact

Questions, a problem or an idea? Email us at [email protected]; we usually reply within one working day.

Frequently asked questions

How do I record my route?

Create a trip (or get invited as a traveller), open Tracking in the app and turn on Record my route. It only works during a running trip and stops by itself afterwards.

Does it use a lot of battery?

No. The app only asks for your position as often as needed, sends points in small batches and keeps them while you have no signal.

Who sees where I am?

Only the members of your trip approved by you or the owner, and never after the trip has ended. Set a privacy zone around your home: nothing is stored there.

How do I delete my account?

Under Profile → Delete account. All your trips, locations and media are deleted immediately.

By phone: +31 252 823 102 (working days).